Frequently Asked Questions
Everything you need to know about dressing your furry friends in style.
How do I determine the right size for my pet?
We recommend measuring your pet's chest girth and neck circumference, then comparing them to our size chart found on each product page. If your pet is between sizes, we suggest choosing the larger size for maximum comfort.
What is your return policy for apparel?
We offer a 30-day return policy. Items must be in original, unworn condition with tags attached and free of pet hair. Please ensure you try on clothing over a clean surface to maintain the item's eligibility for return.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
Are your fabrics safe for sensitive pet skin?
Absolutely. At Pets Land, we use high-quality, hypoallergenic materials like organic cotton and soft blends to ensure your pet remains comfortable and irritation-free while wearing our designs.
Can I wash the pet clothing in a machine?
Most of our items are machine washable on a gentle cycle with cold water. However, we recommend air drying to preserve the shape and longevity of the fabric. Please check the specific care label on each garment.
Do you offer wholesale or bulk discounts for pet boutiques?
Yes, we have a wholesale program for registered businesses. Please contact our support team at [email protected] for more information regarding bulk pricing and minimum order quantities.